Privacy Policy

Privacy Policy:

This privacy policy has been compiled, to better serve those who are concerned with how their ‘PII’, it stands for Personally Identifiable Information. This information is used online, either on its own or along with other pieces of information in order to identify, locate or contact an individual. It is vital that you read this complied privacy policy very carefully in order to gain clarity regarding how we collect and use the personal information that you provide us. As the notes of love are all about sending notes or pieces of memories to your loved ones, it must be made clear that we handle your PII with the utmost care and protect it.

Personal Information that we collect:

When an individual or people submit an order on your website, we ask them for their information that is necessary to carry out the processing of the product. And we sometimes ask for your information in order to help you improve your experience.

Time when we collect information:

It must be made clear that we do not collect information about the visitors on our site. We only collect information when a person registers, submits an order, subscribe to our newsletter, or fill out a form, etc. And when you provide us feedback.

For what purposes do we use your information?

As mentioned that we collect your information when you submit an order, subscribe to our newsletter, provide information, sign up, etc. We use your information,

To create a sense of personalization, that allows us to understand you and provide you products or content that can help you find the things that you are interested in.
In order to improve our website, so that we may be able to serve you better.
Making our services better, and deal with customer services request.
While administrating a survey, promotion, a contest, etc.
In order to process your transactions.
We also might use your information to ask you for ratings, feedback, or reviews.
To follow up with our clients via email, live chat or phone enquires.

Protection of your personal information:

We would like to make sure that we in no terms use any kind of vulnerability scanning or PCI standards to scanning. Mind that we provide only information and articles. Notes of Love would never ask for sensitive information like credit or debit card numbers. And we use malware scanning (regular). This is to ensure that, the information that you provide us is secure. And only a few authorized personnel can access it and they too are required to maintain confidentiality. We used SSL (Secure Socket Layer) technology when it comes to you providing any kind of sensitive information. In addition, we apply a number of security methods, when any of our potential clients submit an order, inputs information while signing up, we make sure to keep your information secure.

Wondering if we use cookies?

Yes, we do use cookies. Cookies are a type of small files that are transferred to your system into your hard disk, through a web browser you are using by the website or its service provider. That is only done in order to recognize you and keep your information safe. For example, you liked one of your products and you placed it in your cart but did not process it further, whether you were waiting to find another product on our website. So, that product you added to your cart, will remain there for a certain period of time, even if you have closed your browser. So, that you do not have to go through adding the same product into your cart again. Furthermore, these small files help us assess your experience with the site, which in turn helps us improve our products and services.

Why We Use Cookies?

To understand and save our potential client’s preferences for future visits.
In order to keep track of the advertisement.
In order to gather data about the traffic and interactions of the website, as that helps us in improving and upgrading which in turn makes the experience of our clients better. Moreover, please be informed that in some events we involve a 3rd party (trusted) in order to track information for us.

Be notified that you can select the option whether you want an alert box, each time you visit a website or not. Usually, every browser works differently, you can select this option for yourself through the setting of your browser. You also have an option to switch off the cookie alert notification. Be noted that it will also turn off some of the features for you, including your experience of website surfing. Despite turning your cookies off, you will still be able to place or submit orders. 3rd Party Links: At times, we may offer or include 3rd party products and services on this website. We would like to inform you that these 3rd party companies might have different and separate privacy policies. We in no case are liable for the activities, products, or content of these websites. However, we will protect the integrity of our website in any means necessary and we will welcome feedbacks related to these 3rd party websites.

Privacy Policy Changes:

When we will make changes in any of our privacy policies, you will be notified of any changes made.

Moreover, if you wish to change your personal information, you are required to email us regarding your request.

Website handle:

Notes of Love would like to inform you that we do not track signals, and we do not track plant cookies either. Also, we do not use advertisements when the DNT mechanism is in place. Do we allow 3rd party behavioral tracking? It is really vital to take notice that we do allow 3rd party behavioral tracking.

Children Online Privacy Protection Act (COPPA):

Notes of Love applies COPPA, which stands for Children’s Online Privacy Protection Act this means when children under 13 years of age accessing the website, their parents are in control. As websites need to collect information in order to improve and recognize the customer’s preference. Also, be noted that we in no terms market our products or services specifically to the under the age of 13.

Fair Information Practice Principles:

The FIPP make the pillar of online privacy law in the United States. The concepts that are included, play an important role in the information protection laws around the world. Having a complete understanding of FIPP and complying with all the laws of privacy is quite critical. Notes of Love would try to take responsive action as quickly as possible in the event where a data breach occurs. And we will try to inform you through email within 7 days (business) Notes of Love also affirms that we agree to practice IRP (Individual Redress Principle) which provides the liability to the clients or individuals that have provided their information to the data collectors of the site. IRP also requires the individuals to have recourse to the government authorities or the court to carry out a proper inquiry and sue the non-compliances of the data processors.

Can-Spam Act:

This act is a law that sets the rules for commercial email, establishes requirements for sending commercial messages or commercial campaign. This also gives the liability to the recipients receiving these commercial emails to stop the website from sending the commercial messages or emails to them. Can Spac act technically have strict penalties in the event of a violation. Please be informed that Notes of Love collects your email for the purposes mentioned below:

Sending information, responding to requests or other queries.
To process your orders, and send you information regarding your order and its updates.
To inform you with additional information related to your product or service that you are taking form Notes of Love.
In order to market our other services and products to our mailing list. And to continue sending messages to our clients after the transactions are made.

Contacting us

If you have any questions relating to the above, please do not hesitate to contact us Notes of Love 67 Howe Street Osborne Park, WA 6017 Australia info@thenotesoflove.com Last edited April 2020