I&T Governance, Risk & Compliance
We help you design, implement & maintain an effective governance and management
system which can help you evaluate, direct and measure your enterprise information &
technology goals in line with strategic business requirements & expectations.
Your Possible Challenges
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Lack of visibility on current maturity of GRC -
Undefined structures, responsibilities and performance management systems -
Lack of documentation of strategies, frameworks, policies and procedures
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Growing threat landscape -
Irregular risk assessments & controls -
Constantly emerging regulatory requirements -
Skill gaps and resource constraints
Our Service Offerings
Gap Assessment based on COBIT 2019
Our Service Offerings
Gap Assessment & Planning using COBIT & ISO 38500
To conduct a formal gap assessment against the requirements of the COBIT 2019 framework, and enable the client to prepare a roadmap for its compliance
Addressed Issues
- Lack of visibility on current maturity level of existing governance, risk & compliance related practices
- Lack of awareness on how to improve overall governance at the enterprise level components including structures, roles, responsibilities, policies, procedures and plans, performance management as per international best practices & applicable regulatory requirements
Deliverables :
- Gap Assessment Report
COBIT 2019 Process Maturity Assessment
Our Service Offerings
COBIT 2019
Process & Capability Maturity Assessment
To conduct a formal process capability and maturity assessment by using COBIT core assessment model, and enable the client to prepare a roadmap for its compliance
Addressed Issues
- Lack of visibility on current capability level of existing governance and management practices at an enterprise level
- Lack of awareness on how to improve enterprise IT governance consisting of roles, responsibilities & structures, policies, procedures and plans as per international best practices & applicable regulatory requirements
Deliverables :
- Process Maturity Assessment Report
COBIT 2019 Full Scale Implementation
Our Service Offerings
IT Governance Implementation using COBIT & ISO 38500
End to end designing, roll out and implementation support
against COBIT 2019 objectives
Addressed Issues
- Lack of formal strategy, risk-based planning & performance management systems
- Disconnect between enterprise & IT goals resulting in dissatisfaction & cost overruns
- Undefined roles & responsibilities, policies & SOPs
- Lack of visibility & transparency to stakeholders
- Lack of benefit realization & concept of value creation through services & operations
Deliverables :
- Gap Assessment Report
- Governance framework / model
- Roles & Responsibilities / Charter
- Policies & Procedures
- Performance management KPIs & metrics
- Roll out support through awareness & training sessions
Develop Governance Model / Framework
Our Service Offerings
Develop Governance Model / Framework
Facilitate clients in developing a formal governance model /
framework by using COBIT design principles, and other
governance standards
Addressed Issues
- Lack of formal governance strategy, framework to set direction at the enterprise level
- Undefined structures, roles & responsibilities, policies & SOPs
- Lack of visibility & transparency to stakeholders
- Lack of benefit realization & concept of value creation through services & operations
- Lack of expertise to develop a tailored governance system by using COBIT design principles & factors
Deliverables :
- IT Governance Model / Framework
Develop IT & Digital Strategies
Our Service Offerings
Develop IT & Digital Strategies
Facilitate clients in developing IT & digital strategies in line
with business requirements, emerging technologies and
industry trends
Addressed Issues
- Lack of formal governance & digital strategy, framework to set direction at the enterprise level
- Undefined structures, roles & responsibilities
- Lack of visibility & transparency to stakeholders
- Lack of trained resources to establish strategies
- Time constraints
Deliverables :
- IT / Digital Strategy
Digital Maturity Assessment
Our Service Offerings
Digital Maturity Assessment by using global frameworks
Facilitate clients in assessing their digital maturity by using
globally recognized standards
Addressed Issues
- Lack of visibility on current capability level of existing digital governance and management practices at an enterprise level
- Lack of awareness on how to improve enterprise digital governance consisting of roles, responsibilities & structures, policies, procedures and plans as per international best practices & applicable regulatory requirements
Deliverables :
- Digital Maturity Assessment Report
- Digital Maturity Improvement Plan
Establish & conduct Enterprise Risk Management
Our Service Offerings
Establish & Conduct Enterprise Risk Management
Facilitate clients to establish enterprise risk management framework, and conduct IT risk assessments in line with ISO 31000, COBIT, ITIL, ISO 27001, ISO 27005, ISO 20000, IS0 22301, ISO 27031
Addressed Issues
- Lack of visibility on threats, vulnerabilities and overall enterprise risks in
- Lack of a formal enterprise risk management framework
- Lack of regular risk assessment activity
- Lack of demonstrable risk owners & managers through exploitation of identified risks
- Untimely mitigation of risks through adequate technical, administrative and managerial controls
- Lack of trained resources
Deliverables :
- Enterprise risk management framework
- Risk assessment sheet
- Risk treatment plan
Development of Policies & Procedures
Our Service Offerings
Development of Policies & Procedures
Facilitate clients to establish required policies and procedures in line with relevant standards / frameworks. For example: governance, service management, information & cybersecurity, business & ICT continuity, project management or relevant local frameworks
Addressed Issues
- Inconsistent practices due to lack of standardized policies & procedures
- Human dependency
- Governance & Compliance challenges due to non-standard practices
- Lack of expertise to design policies & procedures as per globally recognized best practices
Deliverables :
- Documented Policies & Procedures
- Roll out support through awareness session
Implementation of Enterprise Technology Governance Framework – ETGRM & others
Our Service Offerings
Implementation of Enterprise Technology Governance Framework – ETGRM & others
Facilitate clients to design & implement regulatory frameworks including ETGRM, SBP, SECP Circulars, SAMA to name a few
Addressed Issues
- Lack of formal strategy, risk-based planning & performance management systems as per requirements of the regulatory framework
- Undefined roles & responsibilities, policies & SOPs
- Governance & compliance issues
- Disconnect between regulatory requirements and internal practices
- Internal & external audit challenges
- Lack of training & awareness at the staff level
Deliverables :
- Governance framework / model
- Roles & Responsibilities / Charter
- Policies & Procedures
- Performance management KPIs & metrics
- Roll out support through awareness & training sessions
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Functional Consultancy – Digital Initiatives
External Audits
Our Service Offerings
External / Internal Audit
Conduct implemented governance systems’ audit as external auditors by using COBIT and other relevant standards/frameworks as the baseline
Addressed Issues
- Lack of qualified resources to conduct external / internal audits as per international standards and frameworks
Deliverables :
- Audit Plan
- Documents review, interviews and physical visits to conduct the audit
- Audit report
- Review CAP
- Closure of audit
GRC Managed Services
Our Service Offerings
GRC Managed Services
Manage clients GRC Operations and conduct all activities based on an agreed scope & plan
Addressed Issues
- Lack of qualified resources to conduct GRC framework implementation and day to day activities
- Scarcity of skilled, trained and experienced resources under the leadership of SMEs
- Lack of roles & responsibilities within official hierarchy
- Lack of budgets
Deliverables :
- Objectives, goals, plans
- Policies, procedures, and other artefacts
- Risk register & its monitoring
- Training & awareness sessions
- Performance management reviews, corrective & preventive actions monitoring
GRC Resource Augmentation
Our Service Offerings
GRC Resource Augmentation
Provide skilled resources as per clients’ requirements to perform various GRC operational tasks
Addressed Issues
- Lack of qualified resources to conduct GRC framework implementation and day to day activities
- Scarcity of skilled, trained and experienced resources under the leadership of SMEs
- Lack of roles & responsibilities within official hierarchy
- Lack of budgets
Deliverables :
- As required by the Customer
Our Training Services
COBIT 2019 Foundation
Our Training Services
COBIT 2019 Foundation
Introduction:
COBIT® (Control Objectives for Information and Related Technology) stands as a globally recognized framework for IT control and governance. This framework delineates a set of universal processes for managing information systems, coupled with a best-practice approach aimed at aligning IT with business objectives seamlessly. The COBIT® Foundation serves as an introductory qualification, equipping individuals with essential knowledge and skills in COBIT® components, comprehensive insights into its integration with other frameworks, and efficient implementation strategies within a business setting. Led by our proficient trainers, this training program ensures thorough guidance throughout, significantly enhancing your chances of passing the certification exam on the initial attempt.
Learning Focus:
- Embracing the COBIT® governance approach and adopting its accepted practices and processes.
- Integrating COBIT® with other frameworks to optimize IT governance.
- Find out how to design a tailored governance system using COBIT 2019.
- Applying COBIT® practically within the business environment.
- Governing and managing IT operations through the application of the 7 enablers.
- Strategizing to achieve objectives and foster business growth through IT utilization.
- Implementing tools and resources to uphold information quality for informed business decisions.
- Assessing the COBIT®5 product architecture utilizing the 5 principles.
- Distinguish COBIT based performance management by using maturity and capability outlooks.
Course Content:
- Introduction
- Drivers and benefits
- Enterprise governance of information and technology (EGIT)
- COBIT as an I&T framework
- Governance and management defined
- What COBIT is and what it is not
- COBIT® 2019 Overview
- COBIT 2019 product family
- COBIT 2019 product architecture
- Stakeholders
- Key Concepts
- Principles
- Governance and management objectives
- Goals cascade
- Components of a governance system
- Focus areas
- Design factors
- Designing and implementing a governance system
- Continual Improvement Lifecycle
- Implementation Lifecycle
- Performance measurement
- Capability and maturity model
- Performance assessments
Recommended Participants
COBIT® 2019 Foundation course is recommended for any individual tasked with governance and management responsibilities concerning enterprise information and technology.
Prerequisites
While no formal prerequisites are required, participants are encouraged to possess prior experience in the IT governance field before attending the COBIT 2019 Foundation course.
Course Format
It is a blend of instructional sessions, interactive workshops, quizzes, discussions, and practice exams to enhance learning effectiveness.
Materials Provided
Course material, containing copies of slides, supporting documents, unfilled quizzes and their answers. Along with a course participation certificate.
Duration of Course
COBIT 2019 is a 2-day course.
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Customized Trainings as per requirements of the Clients
ISO 38500 Lead Implementer
Our Training Services
ISO 38500 Lead Implementer
Introduction:
ISO 38500, also known as ISO/IEC 38500:2015, provides guidelines for the effective, efficient, and acceptable use of Information Technology (IT) within organizations. This standard focuses on the governance of IT, ensuring that IT investments support business objectives and strategies. The ISO 38500 Lead Implementer course equips professionals with the knowledge and skills necessary to implement IT governance based on ISO 38500 principles effectively. Led by experienced instructors, this training program offers comprehensive insights into the standard’s requirements, implementation strategies, and best practices, empowering participants to lead successful IT governance initiatives within their organizations.
Learning Focus:
- Understanding the principles and concepts of IT governance as outlined in ISO 38500.
- Learning how to align IT strategies with organizational goals and objectives.
- Developing skills to establish and maintain an effective IT governance framework.
- Identifying and managing IT risks to ensure business continuity and resilience.
- Implementing mechanisms for monitoring, evaluating, and improving IT governance practices.
- Integrating ISO 38500 with other relevant standards and frameworks for enhanced governance effectiveness.
- Cultivating leadership capabilities to drive IT governance initiatives and foster organizational alignment.
- Leveraging IT resources and capabilities to optimize business performance and innovation.
Course Content:
- Introduction to ISO 38500
- Overview of IT governance principles and objectives
- Scope and applicability of ISO 38500
- Benefits and potential challenges of implementing ISO 38500
- Key Concepts and Principles
- Governance framework and decision making processes
- Roles and responsibilities of stakeholders in IT governance
- Ethical considerations and accountability in IT management
- Implementation Guidelines
- Establishing governance structures and mechanisms
- Defining policies, procedures, and performance metrics
- Implementing controls and compliance measures
- Building capabilities for effective governance oversight
- Risk Management and Continual Improvement
- Identifying, assessing, and mitigating IT risks
- Monitoring and reporting on governance performance
- Implementing feedback mechanisms for continual improvement
- Integration with Other Standards and Frameworks
- Alignment with ISO 27001, COBIT, and other relevant standards
- Leveraging ITIL, CMMI, and agile methodologies for governance enhancement
Recommended Participants:
The ISO 38500 Lead Implementer course is designed for IT professionals, senior managers, governance officers, and consultants involved in IT governance implementation and improvement initiatives within organizations.
Prerequisites:
While there are no formal prerequisites for this course, participants are encouraged to have a basic understanding of IT governance principles and frameworks, as well as experience in managing IT projects or initiatives.
Course Format:
The course is delivered through a combination of lectures, case studies, interactive discussions, and hands-on exercises to facilitate practical learning and knowledge application.
Materials Provided:
Participants will receive course materials, including presentation slides, case studies, reference documents, and templates for governance implementation. Additionally, participants will receive a certificate of completion upon successfully finishing the course.
Duration of Course:
The ISO 38500 Lead Implementer course typically spans 3 to 4 days, depending on the depth of coverage and the specific requirements of the participants.
Our Auditing Services
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Ensuring robust IT governance frameworks through thorough audits for compliance and strategic alignment with ISO 38500 IT Governance and ISO 31000 Enterprise Risk Management standards.
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Maturity / Capability / Gap Assessment against COBIT, SAMA, NCA, SDAIA, ETGRF, GDPR, HIPAA, NIST, DMF, ISO Standards -
Designing & Implementation of Governance Models, Frameworks, Structures, I&T and Digital Strategies, Policies, Procedures, Performance Management KPIs -
Functional Consultancy on Process Automation & Digital Initiatives
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Enterprise Technology Risk Assessment & Treatment -
Technology Audits -
GRC Managed Services -
GRC Resource Augmentation -
Foundation & Implementer level Trainings in COBIT, ISO 38500 -
Customized on-prem trainings & workshops
Our Partners
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I&T Governance, Risk & Compliance
We help you design, implement & maintain an effective governance and management
system which can help you evaluate, direct and measure your enterprise information &
technology goals in line with strategic business requirements & expectations.
Maturity, Capability & Gap Assessment
COBIT, SAMA, NCA, SDAIA, ETGRF, GDPR,
HIPAA, NIST, DMF, ISO Standards
Designing & Implementation
Models, Frameworks, Structures,
I&T and Digital Strategies,
Policies, Procedures,
Performance Management KPIs
Functional Consultancy
Process Automation &
Digital Initiatives
Enterprise Technology Services
Risk Assessment & Treatment
Technology Audits
Resource Management
Managed Services & Resource Augmentation
Training Programs & Workshops
Implementer Level Trainings in COBIT, ISO 38500
Customized On-Prem Trainings & Workshops
Enterprise I&T Governance Consulting, Training & Auditing
Whether you’re implementing a new technical solution
or meeting compliance needs, we offer our skills,
experience, and knowledge to help you overcome
your difficulties by using local and international
standards and frameworks.
Why Inbox?
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ISO 27001 & ISO 20000 Certified Company -
Strong knowledge on global & localized standards & frameworks -
Certified & qualified team of Assessors, Consultants and Trainers -
International & multi-cultural working exposure
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20+ cumulative years’ experience of the Team of working for Government, Regulatory, Banking, Shipping, Real Estate, FMCG, Oil & Gas Sectors in Pakistan, KSA, Dubai & Oman -
Customized on-prem trainings tailored to specific customer needs
Your Benefits
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Full visibility on current gaps / maturity -
Better compliance against requirements -
Efficient technology implementation ensuring better ROI
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Complete documentation as required by specific standards / frameworks -
Trained staff
Our Partners
How may we assist you?
Our team is dedicated to providing exceptional solutions tailored to meet your unique needs. Whether you’re seeking cutting-edge technology, robust IT solutions, or expert consultancy, we’re here to transform your vision into reality. Share your ambitions with us, and let’s embark on a technological journey to advancements. You are our priority.
Enterprise I&T Governance, Risk & Compliance